Tier 1 Support
Our Tier-One service powers your team and customers with 24/7 support by solving technical challenges via phone, email, and live chat. We take care of your people so that you can take care of your business.
We are an
extension of your team—committed to your success.
24/7 Support
We’re available when you need us most. Whether that’s nights, weekends, or full 24/7 support, we’re here for you.
Customer Care
Our friendly resources are committed to meeting the SLA and exceeding average speed to answer goals.
Visibility
We provide weekly reports to ensure full performance visibility and transparency of what is actually happening.
Flexible
Whether you need full support or backup for your in-house team, we provide dedicated resources.
Do you Need IT Helpdesk Support?
Our resources help your team with everything from correcting accesses to helping you with new intranet links so you can avoid delays and relieve your IT department. Reduce HR stress and overhead with affordable resources that feel like your own!
Who We Support
Ranging from the travel industry to Fortune 500 companies, we work with a variety of clients in multiple time zones. Our office is open around the clock and can support your team regardless of the location.
